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Job description
Fraud Customer Service Specialist (Onsite)
nDraper, UT | $20/hr | Monday–Friday
nLooking for a stable, full-time customer service role with growth potential in financial services and fraud prevention ? Join a high-volume operations team where you’ll support customers through phone and chat while helping protect accounts from fraud and identity theft.
nThis is a great fit for candidates with call center, customer support, banking, or financial services experience who want to build long-term skills in fraud resolution.
nWhat You’ll Be Doing as a Fraud Customer Service Specialist
nnnHandle inbound phone and chat customer inquiries related to suspected fraud
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nnInvestigate account activity and take action to prevent unauthorized transactions
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nnPlace account holds and escalate concerns when needed
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nnAccurately document actions for compliance and audit purposes
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nnCommunicate clearly and professionally with customers, merchants, and internal teams
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nnSupport process improvements and special projects as assigned
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n nWhat We’re Looking For in a Fraud Customer Service Specialilst
nnn1–3 years of call center or customer service experience (phone required; chat strongly preferred)
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nnExperience in banking, financial services, fraud, disputes, or identity theft is a plus
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nnStrong communication, attention to detail, and problem-solving skills
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nnComfortable navigating multiple systems and using Microsoft Office
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nnAbility to work onsite in Draper, Utah
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n nWhat You’ll Get
nnn$20/hour , steady Monday–Friday schedule
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nnHands-on experience in fraud prevention and financial operations
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nnSupportive team environment with training and growth opportunities
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nnExposure to compliance, investigations, and risk management
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n nLocation Requirement: Candidates must live within commuting distance of Draper, UT. This is an onsite position.
nApply now if you have customer service or call center experience and want to grow your career in fraud resolution and financial services.
nPrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States .
Worksite address
salt lake city, UT, 84193, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.