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Ocean Properties Hotels Resorts and Affiliates

Front Desk Agent/Accounting Clerk

naples, FL

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About this opportunity

Ocean Properties Hotels Resorts and Affiliates lists this Front Desk Agent/Accounting Clerk opportunity in naples, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Front Desk Agent/Accounting ClerkWe are looking for highly organized candidates with excellent people skills for the hybrid position of Front Desk Agent/Accounting Clerk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. In addition this candidate will play a key role in supporting our finance department to ensure the accuracy and timely processing of all financial transactions. The best Front Desk Agent/Accounting Clerk will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Ideally, you will work 3 days as a Front Desk Agent and 2 day as a Accounting Clerk. Must have full availability Monday - Sunday between 7:00 AM - 6:00 PM.Accounting Responsibilities:Assist with accounts payable and receivable processesPrepare invoices and process paymentsReconcile financial statementsMaintain accurate and organized financial recordsAccounting Requirements:Associate degree in Accounting or related field1-2 years of accounting experienceProficiency in Microsoft Excel and accounting softwareStrong attention to detailBenefits:Health InsuranceDental InsuranceVision InsuranceLife Insurance401(k)Short Term DisabilityFree Associate ParkingFree Meal for every shift worked25% Discount in Resort OutletsHotel Discounts with OPLFriends and Family DiscountResponsibilities:Greeting guests upon arrival and making them feel welcomeRecognizing repeat, VIP status and/or loyaltyAdministering check-ins and check-outsProviding front desk services to guestsAssigning rooms and taking care of administrative dutiesDelivering mail and messagesProcessing guest paymentsCoordinating with bell service and staff managementBeing a source of information to guests on various matters such as transport and restaurant adviceAccommodating general and unique requestsDiffusing conflict or tense situations with guests, handling guest opportunitiesQualifications:High school diploma or GEDPrevious customer service experienceExceptional interpersonal skillsExcellent written and verbal communicationTime management and organizational skillsConflict resolution experiencePatience and good listening skillsThis is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Worksite address

naples, FL, 34102, US

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