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Matrix Hotels

Front Desk Agent — Guest Experience (3pm–11pm)

town of queensbury, NY

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About this opportunity

Matrix Hotels lists this Front Desk Agent — Guest Experience (3pm–11pm) opportunity in town of queensbury, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Home2 Suites by Hilton in Queensbury, NY is seeking a Hotel Front Desk Agent to welcome guests, handle check-ins/check-outs, and manage reservations. The role requires delivering excellent customer service and providing information on rooms, rates and amenities.

Responsibilities include maintaining accurate bookings, verifying payments, and coordinating with housekeeping to ensure rooms meet guest needs. Training is provided; experience in hotel settings is preferred.

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