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Job description
UCSD Layoff from Career Appointment : Apply by 7/21/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants : Eligible Reassignment clients should contact their Disability Counselor for assistance.
DESCRIPTION
Under general supervision of the Clinic Manager, the Front Desk Coordinator acts as a point of contact for patients. The position performs and participates in front office patient centered duties, to include, but not limited to, greeting patients, co-pay collection, appointmentscheduling, authorizations and referrals. The position acts as a resource for patients and assists physicians, staff, and ambulatory care service managers as needed.
MINIMUM QUALIFICATIONS
A minimum of three (3) years of related experience to include one(1) year of front desk/receptionist and scheduling experience in a health care setting.
Proven experience with insurance and authorization verification.
Prior cash handling experience.
Possess demonstrated knowledge of third party payors including federal, state, and private health plans.
Demonstrated knowledge of medical terminology.
Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone.
Have excellent communication skills with the ability to communicate clearly both verbally and in writing and be able to articulate complex ideas for all levels of audiences.
Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.accountability.
PREFERRED QUALIFICATIONS
EPIC.
HIV/Primary Care experience.
Bilingual: Spanish/English.
Experience with referrals.
UCSD system knowledge.
SPECIAL CONDITIONS
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $60,865 - $80,304 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $29.15 - $38.46
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.