About this opportunity
Jefferson Health lists this Front Desk Lead: Patient Experience & Team Mentor opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Jefferson Health seeks a Lead Patient Services Associate to manage front desk workflow in a Newark-area outpatient practice. You will verify insurance, referrals, and demographics, while mentoring a team of Patient Services Associates to ensure smooth operations and patient flow.
The role emphasizes courteous patient interactions, HIPAA compliance, and effective use of EPIC for scheduling and check-in/check-out processes. Strong customer service and leadership skills are essential.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.