About this opportunity
Saucon Valley Country Club lists this Front Desk Overnight Associate opportunity in bethlehem, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Front Desk AssociateSaucon Valley Country Club, a premier private club located in the heart of the Lehigh Valley, is seeking a friendly, professional, and service-oriented Front Desk Associate to join our team at the historic Weyhill Guest House. This beautiful and tranquil inn offers a unique guest experience on the grounds of one of America's most prestigious country clubs.Hours: Overnight Shift 10:30 p.m. - 6:30 a.m.Hourly Rate: $16 -$18Seasonal Position: Starting from mid-April to NovemberPosition Overview: As a Front Desk Associate, you will be the first point of contact for our members and guests, providing warm hospitality and seamless service during check-in, check-out, and throughout their stay. This role requires excellent communication skills, attention to detail, and a genuine desire to exceed expectations.Key Responsibilities:Practice TMS – "Total Member Satisfaction" in all interactionsRespond promptly to guest needs or overnight requestsMaintain a quiet and welcoming overnight environmentProvide assistance to late-arriving guestsConduct a full property patrol every two hoursMonitor common areas and outdoor spacesIdentify and report any safety concerns, maintenance issues and guest services issues to managementSet up buffet display for breakfast serviceEnsure breakfast area is clean, organized, and ready for guestsMaintain detailed overnight communication notesComplete and email the daily communication report before the end of shiftComplete additional projects assigned by management to improve the overall guest experienceDuring quieter overnight hours, attendants ensure the Guest House remains immaculate and well organized:Clean and restock all common area bathroomsRestock the honor bar and update inventory sheetsCollect and return glassware, plates, and utensilsEmpty trash and remove used items from common spacesClean ashtrays and tidy outdoor patiosEnsure linen storage areas remain organizedJoin our team and help create memorable experiences for our members and their guests in one of Pennsylvania's most iconic country club settings.RequirementsQualifications:Previous experience in hospitality or customer service preferredStrong interpersonal and problem-solving skillsAvailability to work weekends, and holidaysA positive attitude and team-oriented mindsetPhysical RequirementsAbility to stand and walk for extended periodsLift up to 50 poundsClimb stairsWork in varying environmental conditionsSaucon Valley Country Club believes in a diverse workforce and is proud to be an equal opportunity employer. We strive to create a workplace where all employees feel valued and respected.
Worksite address
bethlehem, PA, 18015, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.