About this opportunity
Touchstone Climbing lists this Front Desk Staff (PT) - Class 5 opportunity in torrance, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Cliffs Of Id Front Desk StaffTouchstone Climbing owns and operates 19 climbing gyms across California. But we're more than gyms -- We're a community.In addition to competitive pay, outstanding benefits, free gym membership, and other perks, joining our team connects you with all we have going on in our dynamic community.At Touchstone, the Front Desk crew isn't just the welcoming face of our gym; they're the heartbeat of our community. As the first point of contact for our members and guests, they set the tone for the entire climbing experience. From greeting climbers with a smile to providing essential information and ensuring smooth operations, our front desk crew plays a pivotal role in fostering a supportive and inclusive atmosphere where climbers of all levels can thrive.Cliffs of Id is looking for enthusiastic and friendly new team members to join our Front Desk Staff. This is a part-time position, working no more than 30 hours per week with shift 2-3 times a week with no additional scheduling.Job duties include but are not limited to:Ensuring all visitors complete necessary waivers, check in and adhere to gym policiesMaking all visitors feel welcome, answering calls, and responding to emails at the front deskProcessing memberships and online transactionsManaging calendar reservationsFinding creative solutions to customer service challenges, handling customer feedback and resolving any issues in a professional mannerSelling merchandise and climbing gear in our retail shopEnsuring that climbing and gym safety standards are being met, giving guidance in a professional manner when neededMaintaining a clean gym, with no cleaning task left undoneSupport other team members and contribute to a positive team environmentAdditional opportunities to work with our communities and classes may be available in the future for interested candidatesRequirements:Flexible availability, including evenings and weekends (no exceptions)Passion for climbing and knowledge of climbing terminology and safety practicesAbility to remain friendly and calm while managing customer needs in a variety of situationsHighly self-directed and motivated; if you see a task that needs to be done, you do itComfortable and proficient working with computers and point of sales systemsAbility to multitask and work efficiently in a fast-paced environmentCustomer service, service industry, or office management experience is a plus but not requiredCurrent CPR and First Aid certification is a plusCompensation Starting Pay is $21.00/hour. This is a part-time position, working no more than 30 hours per week. Front Desk Staff individual compensation decisions are based on a variety of factors, including but not limited to; facility location and type, membership volume, experience, and job/position tenure.BenefitsAt Touchstone, we value our employees and offer the following benefits for part time employees:Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expensesPaid Time Off – Vacation and sick leave providedFree Gym Membership – Access to all Touchstone facilitiesFlexible Work Schedule – Supporting work-life balanceWe believe in fostering a supportive and rewarding work environment where our employees can thrive.
Worksite address
torrance, CA, 90501, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.