Front End Supervisor

Job description

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Job Details

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

Support daily front-end operations to ensure efficient and accurate transaction processing

Assist with monitoring cash handling procedures and resolving minor discrepancies

Provide support and direction to front-end staff during daily operations

Ensure front-end areas are organized, clean, and operating efficiently

Assist in maintaining customer service standards and resolving customer issues

Support scheduling and workflow coordination for front-end staff

Help enforce company procedures and policies at the front-end

Communicate operational issues or concerns to management

Qualifications

Previous experience in retail, customer service, or front-end operations

Basic understanding of cash handling processes

Strong communication and organizational skills

Ability to work in a fast-paced, team-oriented environment

Problem-solving skills and attention to detail

Preferred Qualifications

Experience in a supervisory or lead role

Familiarity with front-end operations and processes

Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

Medical, Dental, and Vision Insurance Coverage

401(k) Retirement Plan with Employer Match

Paid Time Off (PTO) in accordance with company policy

Six (6) Paid Company Holidays

Tuition Reimbursement Program (subject to eligibility and plan guidelines)

Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

All benefits are subject to eligibility requirements and plan terms

Job Ref #: a1fd22d d-9783-f87576f793fe

Date Posted:

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.