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Marriott

Front Office Agent

austin, TX

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Job description

Marriott is seeking a Front Office Agent to create a welcoming, efficient arrival and departure experience for guests. Based at the front desk, you will handle check-in/check-out, manage reservations, and respond to guest inquiries with professionalism and warmth. Responsibilities include operating the property management system, processing payments, coordinating with housekeeping for room readiness, and resolving guest issues promptly. You will promote Marriott loyalty programs, maintain accurate records, and uphold brand standards of service, integrity, and safety while working in a fast-paced, team-oriented hotel environment.

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