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IHG Hotels & Resorts

Front Office Director: Elevate Guest Experience & Revenue

new york, NY

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Job description

Hotel Indigo is seeking a Front Office leader to direct Front Office activities and ensure top-level guest experiences. You will manage budgets, monitor labor costs, supervise night audit, and drive revenue through strategic occupancy and rate plans.

The role requires a Bachelor's degree in Hotel Administration or Business Administration and at least four years in guest services with two in management. Strong leadership and teamwork are essential; a commitment to brand standards is expected.

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Worksite address

new york, NY, 10261, US

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