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Magna-Hospitality-Group

Front Office Director: Guest Experience Leader

city of niagara falls, NY

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About this opportunity

Magna-Hospitality-Group lists this Front Office Director: Guest Experience Leader opportunity in city of niagara falls, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Magna-Hospitality-Group in Niagara Falls, NY is seeking a Director of Front Office to lead the front desk and guest services, ensuring smooth operations and outstanding service. This role supervises the front office team and drives guest satisfaction across all interactions.

You will manage check-in/out processes, address guest concerns, train staff, and coordinate with housekeeping and other departments to deliver memorable experiences for every guest.

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