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Sage Restaurant Group

Front Office Director: Guest Experience & Revenue

northern, KY

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Job description

Shinola Detroit is seeking a Director of Front Office to lead the hotel’s front desk, guest services, and related operations. You will drive guest satisfaction, revenue strategies, and cross-department collaboration in a luxury setting.

The role requires managing a team, ensuring efficient check-in/check-out, and maintaining high service standards while collaborating with housekeeping, security, and maintenance. This position is based at Shinola Detroit and reports to hotel leadership.

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