About this opportunity
Hilton-Garden-Inn-Hotel lists this Front Office Leader: Guest Experience Director opportunity in detroit, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Hilton Garden Inn Detroit Downtown is seeking a hands-on Front Office Manager to lead our guest services team and safeguard an exceptional guest experience. You will supervise front desk staff, manage payroll and schedules, review VIP reservations, and ensure accurate occupancy reporting.
In this role you’ll handle difficult guest issues, coordinate with departments, and maintain calm in busy periods. Weekend, holiday, and night shifts are required to meet hotel needs.
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Worksite address
detroit, MI, 48228, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.