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Job description
Join Community Medical GroupCommunity Medical Group is seeking a friendly, professional, and customer-focused Front Office Medical Receptionist to join our team.As a Front Office Medical Receptionist, you will be the first point of contact for patients and visitors, helping create a welcoming and positive experience at every interaction. This role is essential to ensuring smooth front-office operations, supporting patient scheduling, registration, insurance verification, and overall administrative efficiency within the medical center. This is an excellent opportunity for someone who enjoys helping others and thrives in a fast-paced healthcare environment.Eligible employees receive a comprehensive benefits package that includes:17 days of paid time off11 paid holidays and one floating holidayMedical, dental, and vision coverage through UnitedHealthcare401(k) retirement plan with company matchCompany-paid life insuranceOpportunities for professional growthKey responsibilities include:Provide exceptional customer service by greeting patients and visitors in a professional and courteous mannerAnswer and direct telephone calls while assisting with patient inquiries and requestsComplete new patient registration and accurately enter demographic information into the electronic health record systemVerify insurance coverage, patient demographics, and eligibility information to support accurate billing and patient recordsConduct patient check-in and check-out processes efficiently and accuratelySchedule, confirm, and manage patient appointmentsCollect co-payments and self-pay balances while maintaining accurate financial recordsDocument patient messages, requests, and concerns according to established proceduresReceive, scan, route, and process incoming documentation and correspondenceAssist with forms, referrals, medical records requests, and other patient-related documentationMaintain efficient patient flow and help minimize wait times throughout the dayUtilize Microsoft Office and Electronic Health Record (EHR) systems for data entry, reporting, and administrative tasksEnsure compliance with HIPAA, OSHA, and company policies and proceduresPerform additional duties as assignedQualifications include:Previous experience in a healthcare front office, medical office, or clerical role preferredProficiency with Microsoft Office applications requiredExperience with Electronic Health Records (EHR) preferredStrong customer service and interpersonal skillsExcellent verbal and written communication abilitiesAbility to understand and utilize medical terminologyStrong organizational skills and attention to detailAbility to manage multiple priorities in a fast-paced environmentExperience processing payments and using credit card terminals preferredAbility to build positive working relationships with patients, providers, and team membersBilingual in English and Spanish or English and Creole preferred
Worksite address
homestead, FL, 33034, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.