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Job description
Join Community Medical GroupCommunity Medical Group is seeking a friendly, professional, and customer-focused Front Office Medical Receptionist to join our team.As a Front Office Medical Receptionist, you will be the first point of contact for patients and visitors, helping create a welcoming and positive experience at every interaction. This role is essential to ensuring smooth front-office operations, supporting patient scheduling, registration, insurance verification, and overall administrative efficiency within the medical center. This is an excellent opportunity for someone who enjoys helping others and thrives in a fast-paced healthcare environment.BenefitsEligible employees receive a comprehensive benefits package that includes:17 days of paid time off11 paid holidays and one floating holidayMedical, dental, and vision coverage through UnitedHealthcare401(k) retirement plan with company matchCompany-paid life insuranceOpportunities for professional growthKey Responsibilities• Provide exceptional customer service by greeting patients and visitors in a professional and courteous manner• Answer and direct telephone calls while assisting with patient inquiries and requests• Complete new patient registration and accurately enter demographic information into the electronic health record system• Verify insurance coverage, patient demographics, and eligibility information to support accurate billing and patient records• Conduct patient check-in and check-out processes efficiently and accurately• Schedule, confirm, and manage patient appointments• Collect co-payments and self-pay balances while maintaining accurate financial records• Document patient messages, requests, and concerns according to established procedures• Receive, scan, route, and process incoming documentation and correspondence• Assist with forms, referrals, medical records requests, and other patient-related documentation• Maintain efficient patient flow and help minimize wait times throughout the day• Utilize Microsoft Office and Electronic Health Record (EHR) systems for data entry, reporting, and administrative tasks• Ensure compliance with HIPAA, OSHA, and company policies and procedures• Perform additional duties as assignedQualifications• Previous experience in a healthcare front office, medical office, or clerical role preferred• Proficiency with Microsoft Office applications required• Experience with Electronic Health Records (EHR) preferred• Strong customer service and interpersonal skills• Excellent verbal and written communication abilities• Ability to understand and utilize medical terminology• Strong organizational skills and attention to detail• Ability to manage multiple priorities in a fast-paced environment• Experience processing payments and using credit card terminals preferred• Ability to build positive working relationships with patients, providers, and team membersBilingual in English and Spanish or English and Creole preferred
Worksite address
orlando, FL, 32801, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.