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Job description
Front Office & SchedulerTayani Institute is seeking a dynamic, energetic, and knowledgeable Front Office & Scheduler to join our growing and thriving Ophthalmology/Optometry practice Call Center.Our practice provides a broad array of ophthalmology, optometry, optical, and plastic surgery services. We are a high volume, fast-paced call center offering competitive compensation and benefits.Benefits for full-time employees include health insurance (medical, dental, vision), PTO, and a profit-sharing plan.Job responsibilities for Medical Scheduler are as follows:Answer incoming calls in a professional and courteous manner.Answer patients' questions and give them all information pertaining to all medical and cosmetic procedures provided in our practice.Schedule appointments for all patient types.Ensure that patients are scheduled with the appropriate doctor and location.Efficiently obtain patients' demographics and insurance information when entering them into the system.Requirements:Comfortable working in a high call volume medical environmentExcellent customer service skills with friendly verbal & strong written communication skillsA pleasant attitude is a mustCritical thinking skills and the ability to determine what the patient needsAttention to detailExcellent computer skills using Gmail workspacePreferred Skills (Not Required):NextGen experienceFamiliarity with medical insurance portals to verify insurance & eligibility for servicesKnowledge of Ring Central application(Higher pay with NextGen experience)
Worksite address
san clemente, CA, 92673, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.