About this opportunity
Lumiere Children's Therapy Chicago lists this Front Office Receptionist- Scheduling Coordinator opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Front Office Receptionist + Scheduling CoordinatorOn-Site | Chicago | Monday–FridayLumiere Children’s Therapy is a multidisciplinary pediatric practice dedicated to helping children reach their highest potential through meaningful connection and breakthrough moments. We offer speech, occupational, physical, and behavior therapy, social work, and a therapeutic preschool program all under one roof.Our front office is the heart of our clinic. It’s where families first feel our culture, our care, and our professionalism.We’re looking for someone who loves structure, details, and being the calm, capable person who keeps everything running smoothly.The RoleThis is a part-time on-site position in our Chicago location, Monday through Friday.You’ll be the first point of contact for families and a key part of keeping our clinical schedule organized, accurate, and flowing.This role is ideal for someone who enjoys:Clear systemsConsistent routinesHelping othersBeing relied onCreating order in a busy environmentWhat You’ll DoAnswer phones with warmth, confidence, and professionalismSchedule and reschedule appointments across multiple providersMaintain clean, accurate calendars and protect the scheduleConfirm appointments and manage cancellationsSupport intake and onboarding for new familiesCommunicate clearly with families about next steps and logisticsKeep detailed and accurate notes in our systemsCoordinate with therapists and internal teamsKeep the front office organized, stocked, and running smoothlyCatch small details before they become big problemsYou’re a Great Fit If You AreThis role is designed for a Coordinator-style personality. Someone steady, organized, service-minded, and detail-oriented.You likely:Love organization and systemsAre naturally reliable and consistentEnjoy helping people and being of serviceStay calm under pressureAre excellent on the phoneFollow processes and procedures easilyTake pride in doing things correctly the first timeFeel satisfied when everything is handled and in orderThis is not a sales role. It’s a precision, people-care, operations role.RequirementsMust be able to work on-site in Chicago, Monday–Friday2+ years experience in front desk, scheduling, customer service, or administrative workStrong computer skills and comfort learning new systemsExcellent communication skillsHigh attention to detail and follow-throughProfessional, warm, and emotionally steadyBonus PointsExperience in a pediatric, medical, therapy, or healthcare settingExperience scheduling for multiple providersFamiliarity with intake or insurance workflowsWhat We OfferA warm, supportive, family-centered work environmentClear expectations and structured trainingA team that values kindness, consistency, and professionalismGrowth opportunities within a thriving practiceCompetitive pay and benefits based on experienceHow to ApplyComplete this link and review the following: and include a short note answering the following as the final page to your resume, please start your note with the words: “Lumiere Front Office”. Please list your answers using numbers (1, 2, 3). Applications will be reviewed in the order received. Please submit your application on any given day between the hours of 10:00am and 5:00 pm CST.What systems or scheduling tools have you used?Describe a time you had to manage multiple calendars or tasks at once.What does “attention to detail” mean to you in a front office role?Please include one sentence explaining how you would confirm an appointment with a family.We also use a brief Culture Index step in our hiring process because fit matters. This role is best for someone who genuinely enjoys coordination, structure, and being a steady presence on a team. Must complete this Culture Index profile to be considered for the role which will be provided to you.
Worksite address
chicago, IL, 60601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.