About this opportunity
Mindfully Behavioral Health lists this Front Office Specialist opportunity in fairfield, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Front Office SpecialistMindfully Psychiatry is seeking a Front Office Specialist to join our growing practice in Fairfield, Ohio office. You will work with staff, psychiatrists, and psychiatric nurse practitioners across the state, in addition to our home office team. This position plays a key role in patient care, working with our physician and other staff to provide the best in patient care. This role will be full-time, working Monday - Friday 8:30 AM - 4pm or 8 AM - 4:30 PM.Pay rate: $18ResponsibilitiesAnswers the telephone promptly and courteously, screen calls, takes messages, provides information, and follows up on patient issues in a timely manner.Schedules patient appointments and procedures ordered by the providers.Collaborates with other scheduling staff and provider(s) in the coordination of appointment scheduling.Provide support to providers by completing OARRS reports, Prior Authorizations, and responding to fax and emails requests for information.Follows system and office policies and procedures with special attention to attendance and punctuality, confidentiality, dress code, and safety.Completes mandatory education and training to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure.Assists with the Transcranial Magnetic Stimulation service of patients, procedure scheduling, and performing treatments. Doing follow-up on patients as needed.Obtain vitals as needed on patients in the office.Assisting with other office responsibilities and duties as assigned.As a key member of our team, you will:Deliver exceptional patient service by answering calls promptly, managing inquiries, and ensuring timely follow-up on patient needsCoordinate care efficiently by scheduling appointments and procedures in collaboration with providers and team members, ensuring providers schedules are consistently utilized and smooth.Work closely within a strong, collaborative team environment to support daily operations and patient flowSupport providers clinically and administratively, including preparing OARRS reports, completing prior authorizations, and managing communication via phone, fax, and emailAssist with Transcranial Magnetic Stimulation (TMS) services, including assisting with scheduling, administering treatments (upon training and certification), and patient follow-ups.Collect and document patient vital signs as needed.Maintain high standards for confidentiality, professionalism, attendance, and safety.Adapt and contribute to a growing practice by supporting additional office responsibilities as needed.BenefitsHealth, vision, and dentalPaid time offPaid holidays plus floating holidayHSA with employer matchDependent care FSAEmployer-paid Life and AD&D insuranceEmployer-paid short-term and long-term disabilityWellWorks wellness programEmployee assistance program401k with employer matchMinimum QualificationsExcellent interpersonal and communication skills.High School diploma or equivalent.Basic knowledge of medications and medical terminology.Must have proficient computer skills.What We're Looking ForStrong communication skills with a compassionate, patient-focused approachAbility to multitask and stay organized in a fast-paced environmentA team player who thrives in a collaborative, supportive workplaceDetail-oriented and committed to high-quality workWillingness to learn, grow, and maintain required certifications/trainingWhy Join Us?Be part of a growing practice with ongoing career growth opportunitiesSupportive, team-oriented culture where your voice and contributions matterOpportunity to expand your skills in both administrative and clinical areasMeaningful work that directly impacts patient care and outcomesPreferred QualificationsGraduate of a Medical Assistant program preferred but not required.1-3 years' experience working medical receptionist in a psychiatric office.Knowledge of Electronic Health Records systems.Mindfully Behavioral Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. Mindfully Behavioral Health makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
Worksite address
fairfield, OH, 45014, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.