About this opportunity
Sarku Japan lists this Frontline Guest Experience Specialist opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
AtSarkuJapan, Crew Members are the heart of the guest experience. This roleis responsible fordelivering exceptional customer service while supporting restaurant operations across guest service, food preparation, and cooking. Crew Members work as part of a fast-paced team environment focused on quality, cleanliness, teamwork, and continuous improvement (Kaizen).
Essential Responsibilities
Greet guests with a positive and welcoming attitude
Take customer orders accurately and efficiently
Prepare fresh ingredients andmaintainfood preparation stations
Cook menu items according toSarkuJapan recipes and standards
Maintain food safety and sanitation standards at all times
Keepkitchen and service areas clean and organized
Restock inventory and supplies as needed
Support team members during busy periods
Deliver a high-quality guest experience with every interaction
Follow all company procedures, policies, and operational standards
Other duties as assigned
Qualifications
Positive attitude and willingness to learn
Strong communicationand teamwork skills
Ability to work in a fast-paced environment
Reliable attendance and punctuality
Ability to stand for extended periods andlift upto 50 pounds
Food service or customer service experience preferred, but notrequired
What We Offer
Growth and development opportunities
Flexible scheduling
Team-oriented environment
Hands-on training
Opportunity to grow into leadership roles
EQUAL EMPLOYMENT OPPORTUNITY
Sarku Japan strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Founded in 1987, Sarku Japan began with four entrepreneurs who saw an opportunity to introduce Japanese teppanyaki cooking to the United States. Starting with a single location in the Liberty Tree Mall in Boston, Massachusetts, they built the company through hard work, shared responsibility, and a commitment to continuous improvement.
From the beginning, the vision was simple: serve fresh, made-to-order meals cooked directly in front of customers while delivering an experience that stood apart from traditional food court dining. Through energy, showmanship, and quality, Sarku Japan quickly built a loyal customer following.
The early years required determination, long hours, and an unwavering belief in the brand. As the company grew throughout the Northeast, Florida, Texas, and eventually across the country, the founders stayed committed to the philosophy of Kaizen — continuous improvement. That mindset continues to shape how we operate today, from refining recipes and operations to investing in our people and guest experience.
Today, Sarku Japan has grown into a nationally recognized brand with locations across the United States, including shopping centers, street-front restaurants, and military bases. While we have grown significantly since 1987, our commitment to quality, teamwork, innovation, and growth remains at the center of everything we do.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.