About this opportunity
Johnston Community College lists this FT Accounts Receivable / Collections Specialist opportunity in smithfield, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Accounts Receivable SpecialistThe Accounts Receivable Specialist manages student accounts and institutional receivables by maintaining account accuracy, processing transactions, and supporting collections activities in compliance with institutional policies and regulations. This role works with students, departments, and external agencies to ensure account balances are properly maintained and resolved. This position is ideal for someone who is detail-oriented, enjoys problem-solving, and is interested in building or growing a career in accounting or higher education finance. Training is provided on college systems, policies, and regulations.Essential Duties and ResponsibilitiesAssist students with questions related to account balances, payment obligations, collections processes, and account activityHelp ensure student accounts are accurate, up to date, and properly documentedResearch and resolve account discrepancies and outstanding balancesMaintain and monitor delinquent student accounts and support collection activitiesCoordinate account placement and communication with collection agencies as assignedAssist with bankruptcy account processing and related documentationSupport escheatment processing in accordance with state and institutional proceduresMaintain accurate records related to student receivables and collections activityAssist with monthly reconciliations, aged accounts receivable reports, and internal reportsSupport required state and system office reporting with guidance and trainingReview account activity to ensure compliance with institutional procedures and applicable regulationsWork closely with colleagues in Financial Aid, the Registrar's Office, and other departmentsMaintain confidentiality of student and institutional information at all timesEnsure compliance with federal, state, and institutional policies related to receivables and collectionsServe as backup support to senior staff during peak timesParticipate in training to learn college systems, policies, and regulationsPerform other related duties as assignedSupervisory ResponsibilitiesThis job has no supervisory responsibilities.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education Minimum: High School DiplomaEducation Preferred: Associate's degreeExperience Minimum:Ten years experience in an office, accounting, finance, customer service, or administrative role with high school diplomaThree years experience in an office, accounting, finance, customer service, or administrative role with an Associate's degree or higherStrong attention to detail and ability to follow processes and proceduresAbility to communicate clearly and professionally with students and colleaguesExperience Preferred:Experience in accounts receivable, collections, billing, or financial servicesExperience in a higher education or public sector environmentFamiliarity with Colleague or similar enterprise systemsSkills That Lead to SuccessComfort working with basic math and account reconciliation activitiesAbility to organize information, meet deadlines, and manage multiple tasksWillingness to learn financial regulations and institutional proceduresStrong problem-solving and customer service skillsAdditional InformationLanguage SkillsAbility to read and interpret documents such as procedural manuals, policies, and guidance provided by outside sources.Ability to write routine correspondences.Ability to speak effectively before groups of customers or employees of the College.Mathematical SkillsAbility to add, subtract, multiple, and divide all units of measure, using whole numbers, common fractions, and decimals.Ability to calculate figures and amounts such as discounts and interest.Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Ability to deal with problems involving several concrete variables in standardized situations.Computer SkillsTo perform this job successfully, an individual should be proficient in the use of Microsoft Word and Excel. Preferred Computer Skills Proficiency with Microsoft Word and Excel (training provided for college systems).Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, talk and hear. The employee is frequently required to walk and is occasionally required to stand, stoop, and kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to multitask and prioritize without direct supervision. The noise level in the work environment is usually quiet.BenefitsState Health PlanHealth Care and Dependent Care Flexible Spending AccountsDental InsuranceVision InsuranceAdditional Supplemental InsurancesDisability Plan through NC Retirement SystemNC Retirement PlanLeave (Vacation, Sick, FMLA, Civil and Military, and Voluntary Shared)Acceptance of 120 hours of annual leave transfer to JCCPaid HolidaysLongevityPrior State Service VerificationSupplemental Retirement PlanEmployee Assistance ProgramEducation BenefitsState Employees' Credit UnionState Employees Association of NC (SEANC)Tojan Alliance Partnership Scholarships with the University of Mount Olive
Worksite address
smithfield, NC, 27577, US
Who can apply
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