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Job description
Case Aide – Men's Emergency Shelter
Location: Samaritan House – Rochester, NY
Schedule: Full-Time | (Tuesday-Saturday 8am-4pm)
Starting Pay: $18.00/hour
Start a Career in Human Services While Making a Difference
Looking for meaningful work where you can build experience in human services?
As a Case Aide at Open Door Mission , you'll work directly with shelter guests while supporting the day-to-day operation of our emergency shelter. You'll help create a safe, structured and compassionate environment for people experiencing homelessness and other significant life challenges.
This is a direct-support position, not a traditional case management role, and you will not carry your own caseload. You'll work alongside experienced shelter and case management staff while gaining hands‑on experience with client support, community resources, documentation, crisis response and housing services.
More Than an Hourly Wage
We want our employees to have benefits that make a difference both at work and outside of it.
Eligible employees receive:
Free meals while working
Free dental, vision, and life insurance
Paid time off
Paid training and professional development
Opportunities to build experience in human services and case management
Internal career and advancement opportunities
What You'll Do
Your primary responsibility is helping the shelter operate safely and effectively while providing day-to-day support to our guests.
You'll:
Welcome, supervise and provide day‑to‑day support to shelter guests
Help maintain a safe, respectful and structured, faith‑based shelter environment
Support daily activities including meals, chapel, programming, bed counts,
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.