About this opportunity
Hampton Inn by Hilton Augusta lists this FT Front Office Supervisor opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Front Office SupervisorAs a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availabilityRespond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient mannerSupport and assist team membersSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:HospitalityIntegrityLeadershipTeamworkOwnershipNowIn addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptability
Worksite address
boston, MA, 02108, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.