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Kroger Family of Companies

FUEL CENTER/LEAD CLERK

oak lawn, IL

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Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Fuel department. Support the day-to-day functions of the Fuel operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports

Participate in the inventory process

Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory

Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)

Responsible for fuel delivery and documentation of fuel inventory

Process fuel, merchandise, and lottery sales quickly and accurately

Follow opening and closing procedures for Fuel center

Maintain till according to company policy

Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, and money drops

Comply with safety procedures and identify unsafe conditions to management

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Maintain state, local and company compliance reports and logs

Complete incident and security reports

Clean up spills and complete Fuel Spill Report

Maintain knowledge of emergency plans numbers and procedures

Notify management of customer or employee accidents

Report all safety risks, or issues, and illegal activity, including robbery, theft or fraud

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Stock and inventory merchandise in kiosks

Clean and maintain kiosk and equipment as well as fuel dispensers, vending machines, trash receptacles, customer surfaces, and parking area outside the kiosk

Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

Effective Communication Skills

Ability to handle stressful situations

Knowledge of basic math (counting, addition, and subtraction)

Desired

High School Diploma or GED

Any fuel experience

$19.35 - $22.35 per hour

Worksite address

oak lawn, IL, 60454, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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