About this opportunity
The Refind lists this Fulfillment And Production Coordinator (Part-Time) opportunity in city of seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Fulfillment and Production Coordinator
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Reports to: Head of Development
Schedule: Part Time, In-Person
Friday | 2:30-9:00 PM
Saturday | 2:30-9:00 PM
Sunday | 2:30-9:00 PM
Flexibility required for evenings, weekends, and peak retail seasons
FLSA: Non-Exempt, Hourly
About The Refind
The Refind is a luxury resale company redefining how people shop and sell online. Founded and operated by a female-led team, we are a fast-growing business rooted in style, authenticity and sustainability. We curate and resell the most coveted closets around the world through our Instagram Live Shows.
About the Role
The Fulfillment & Production Coordinator plays a key role in expanding our Instagram Live Show programming and keeps operations running smoothly behind the scenes. This position manages real-time transactions during our Live Shows, oversees post-show fulfillment, and is critical to our daily operations and brand reputation.
Key Responsibilities
Live Show Operations
Serve as an in-show moderator, commenting product details (e.G., brand, size, fit, price) in real time using clear and professional language
Respond to customer questions (included but not limited to fabric, fit and condition of products)
Accurately monitor, record and communicate all transactions during the show
Organize sold products for a seamless checkout experience
Post-Show Fulfillment
Pack and prepare Live Show orders with accuracy, speed and care
Organize and prep orders for pickup or shipping
Update internal tracking documents (e.G., customer data, sales logs, viewer stats etc.)
Partner closely with the Fulfillment, Marketing, and Live Show teams to ensure operational excellence
Operational Support
Monitor inventory of packaging materials and proactively manage restocks
Provide customer service support via email and SMS
Troubleshoot shipping logistics issues with UPS (our primary shipping partner)
Maintain a clean, organized, and functional Fulfillment Department space
Cross-Departmental Collaboration & Special Projects
Assist in hosting or co-hosting Instagram Live Shows
Help pull merchandise to be featured on camera based on customer feedback and trends
Collaborate with the Live Show team to improve processes and customer experience
Other duties as assigned.
Education and Experience
Bachelor’s degree in business, communications, fashion, or a related field preferred
Skills and Abilities
Strong organizational skills and attention to detail
Basic data entry and record-keeping
Proactive problem-solver, comfortable in a fast-changing environment
Comfortable and professional in a studio setting, including around models changing between shots
Able to pick up inventory or communication software quickly
Physically able to stand for extended periods, bend, reach, and lift up to 30 lbs
Genuine interest in fashion and luxury resale
The Refind offers competitive compensation commensurate with experience and industry standards for the Seattle market. The pay range for this role is $28 to $32 an hour and employees are eligible for a quarterly bonus. We are committed to fostering a fun, supportive, and engaging work environment. Eligible full-time employees receive benefits and perks which include health, dental, paid time off (PTO), free snacks and drinks, and employee discounts on merchandise. xzgxqkn
All qualified applicants will receive consideration for employment without regard to age, ancestry, caste, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Worksite address
city of seattle, WA, 98127, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.