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Balfour Residential LLC

Full Time Bilingual Leasing Consultant in Tucker

tucker, GA

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Job description

Leasing ConsultantWe are looking for an experienced Leasing Consultant who is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential or current resident, and show them that we have what they want. Greeting potential and current residents, taking digital requests/complaints by phone or email, entering work orders, are some of the responsibilities of a leasing consultant. This position requires a customer service and sales mentality. We offer competitive hourly rates, beginning at $18-$20, and outstanding benefits, including paid time off (7 days per year with opportunity to earn more over time with the company), medical, dental, vision, 401k, life insurance & a housing discount! Essential Functions include answering questions and digitally showing apartments to potential residents, selling the value of community features as they relate to the customer needs to close the sale, follow-up daily with potential leads via email and call, creating and maintaining excellent and ongoing relationships with potential and current residents, ensuring a high level of customer service, using customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations, assisting in monitoring renewals and electronically distributing and follow-up on renewal notices, preparing and assisting with all leasing paperwork, processing applications for approvals (credit check, rental history, etc.), taking accountability for daily leasing operations, and ensuring professional and timely responses and resolutions, participating in rent collection and rent collection procedures, attending and participating in our training programs as required.Requirements include 2+ years of office admin or leasing experience, English and Spanish speaking required, reliable, productive, and hardworking; remain calm under pressure, able to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlines, familiarity with office organization and optimization techniques, high degree of multi-tasking and time management capability, excellent written and verbal communication skills, integrity and professionalism, proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) important, must pass a criminal background check & credit background check, must have Work Authorization in the US, must pass a drug test, must be local to 30084 or comfortable commuting.

Worksite address

tucker, GA, 30084, US

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