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The PCA Companies

Full-Time Key Holder, Fragrance

new york, NY

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Job description

Full-Time Key HolderBEAUTYSPACE is part of the PCA Group of Companies (PCA), a privately-owned, global beauty holding company founded 36 years ago. Led by the founders and the next generation of the family, PCA employs ~1,500 people across five global locations. With a focus on omnichannel distribution and fulfillment, PCA operates through multiple subsidiaries with distinct leadership and business strategies.At BEAUTYSPACE, we believe fragrance is more than a product. It's a personal experience, a memory, and a form of self-expression. Our first freestanding boutique, Scent Edit, will bring together a carefully curated selection of luxury, niche, and emerging fragrances in an elevated and welcoming environment where discovery and connection come first.We are looking for a passionate and energetic Full-Time Key Holder to join our growing team. This role is perfect for someone who loves fragrance, enjoys connecting with people, and thrives in a fast-paced, team-oriented retail environment.At BEAUTYSPACE, we believe in growing careers, developing future leaders, and creating a supportive culture where people can learn, have fun, and succeed together.Key ResponsibilitiesCreate Amazing Customer ExperiencesWelcome customers and create a friendly, elevated, and personalized shopping experience.Help clients discover products across skincare, haircare, fragrance, bath & body, and beauty categoriesBuild strong product knowledge and confidently recommend products based on customer needs and lifestyleSupport customers with gifting, routines, product layering, and beauty discoveryBuild long-term customer relationships through clienteling and follow-upDrive Sales & Business GrowthMeet and exceed individual and store sales goalsSupport team goals through upselling, cross-selling, and creating strong basket-building opportunitiesStay informed on new launches, trends, hero products, and seasonal promotionsParticipate in store events, in-store activations, and customer experience momentsSupport Daily Store OperationsMaintain visual merchandising and ensure the store always feels clean, organized, and inspiringAssist with inventory management, replenishment, shipment processing, and stock organizationOperate POS systems accurately and efficientlyHelp maintain luxury service standards throughout the storeBe Part of a Strong Team CultureContribute to a positive, collaborative, and high-energy work environmentParticipate in ongoing beauty education and product trainingSupport teammates and contribute to a culture centered around growth, teamwork, and customer experienceQualifications1-2 years of retail or customer service experience preferred, ideally in fragrance or luxury retail; key holder experience a plusPassion for fragrance and storytelling is preferredStrong communication and relationship-building skillsPositive attitude with a team-oriented mindsetAbility to multitask and thrive in a fast-paced environmentFlexible schedule including weekends, evenings, and holidaysSocial media or content creation experience is a plusWhat We OfferSalary is commensurate with experience, $24.00 - $28.00 per hourBonus opportunitiesEmployee product discountsGrowth and development opportunitiesA fun, fast-paced, beauty-focused environmentEqual Employment Opportunity StatementThe PCA Group of Companies is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. We recognize and value the benefits of a diverse workforce.

Worksite address

new york, NY, 10001, US

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