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Balfour Residential LLC

Full Time Leasing Consultant in Smyrna

smyrna, GA

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Job description

Leasing Consultant

We are looking for an experienced Leasing Consultant who is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential or current resident, and show them that we have what they want. Greeting potential and current residents, taking digital requests/complaints by phone or email, entering work orders, are some of the responsibilities of a leasing consultant. This position requires a customer service and sales mentality.

We offer competitive hourly rates, beginning at $18-$20, and outstanding benefits, including paid time off (7 days per year with opportunity to earn more over time with the company), medical, dental, vision, 401k, life insurance & a housing discount!

Office Hours: Monday- Friday (8:00 am - 4:30 pm (30 min break).

Essential Functions

Answer questions and digitally show apartments to potential residents, to define what they want

Sell the value of community features as they relate to the customer needs to close the sale

Follow-up daily with potential leads via email and call

Create and maintain excellent and ongoing relationships with potential and current residents

Ensure a high level of customer service

Use customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations.

Assist in monitoring renewals and electronically distribute and follow-up on renewal notices

Prepares and assists with all leasing paperwork

Process applications for approvals (credit check, rental history, etc.)

May be required to assist in special projects or activities including due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.

Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutions

Participates in rent collection and rent collection procedures

Attends and participates in our training programs as required

Attendance and on time arrival is an essential job function

Requirements:

2+ years of office admin or leasing experience

English speaking required, English and Spanish speaking preferred

Reliable, productive, and hardworking; remain calm under pressure

Able to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlines

Familiarity with office organization and optimization techniques

High degree of multi-tasking and time management capability

Excellent written and verbal communication skills

Integrity and professionalism

Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) important.

Must pass a criminal background check & credit background check

Must have Work Authorization in the US

Must pass a drug test

Must be local to 30082 or comfortable commuting

Worksite address

smyrna, GA, 30081, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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