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Job description
Leasing Agent - University Edge & Dickinson Lofts Student Housing
Reports to: Community Manager Employment type: Full-time, on-site Compensation: hourly rate and commission.
About the Community
University Edge & Dickinson Lofts is a student-focused community in the heart of Greenville, North Carolina - the "Emerald City" - serving East Carolina University's 27,000+ students. Located steps from ECU's campus at 550 Pitt-Greene Connector, the community features fully furnished studio, one-, two-, and four-bedroom floor plans, a private bathroom in every bedroom, a heated pool and sundeck, a clubhouse with fitness center and game room, and study space with a computer lab. We're one of the top choices in the Greenville student market - and the Leasing Agent is the face of it. If you love people, thrive on hitting goals, and want to be at the center of a high-energy pre-leasing season, this is your role.
The Role
As a Leasing Agent, you're the first point of contact for prospective residents and their families - from the moment they inquire to the day they sign. You'll give tours, follow up on leads, close leases, and help drive the property to 100% occupancy on the academic-year calendar. This is a sales-and-service role built for someone outgoing, organized, and motivated by targets, with plenty of room to grow into leadership.
What You'll Do
Leasing & Sales
Greet prospects, conduct property tours, and confidently sell the community's floor plans, amenities, and location to students and parents.
Follow up on leads by phone, text, email, and CRM in a timely, persistent, and professional way.
Close leases and hit individual and team leasing goals, especially through the high-intensity pre-leasing season.
Accurately complete lease paperwork, applications, guarantor forms, and roommate-matching details for by-the-bed, individual liability leases.
Support renewal campaigns to keep current residents in the community year over year.
Marketing & Outreach
Help execute the property's marketing plan through campus outreach, on-campus events, social media, referrals, and listing sites tied to the ECU calendar.
Represent the community at tabling events, housing fairs, and student organization partnerships.
Contribute ideas and content for social media and resident events that keep the property visible to a student audience.
Resident Experience & Administration
Deliver a service-first experience, answering questions and resolving concerns for residents, parents, and guarantors.
Maintain accurate records in the property management/CRM system (e.g., Entrata, RealPage/OneSite, Yardi), including traffic, follow-ups, and conversion data.
Assist with move-in coordination, resident events, and general front-office operations.
Keep leasing interactions compliant with Fair Housing and North Carolina landlord-tenant requirements.
What You Bring
Required
Excellent communication and interpersonal skills - you're comfortable and confident talking with students, parents, and guarantors.
A sales-minded, goal-oriented attitude and the drive to close leases and hit targets.
Strong organization and follow-through, with the ability to manage many leads at once.
Professionalism, reliability, and a service-first mindset.
Comfort with computers, CRM/leasing software, and social media.
Availability to work a schedule that ramps up during pre-leasing season, turn, and move-in, including some weekends.
Preferred
Prior leasing, sales, retail, hospitality, or customer-service experience.
Familiarity with student housing, by-the-bed leasing, and the academic-year cycle.
Experience with property management/leasing software (Entrata, RealPage/OneSite, Yardi) and CRM tools.
Knowledge of the Greenville / East Carolina University market - bonus if you're an ECU student or alum.
Basic Fair Housing awareness.
Why University Edge & Dickinson Lofts
A high-visibility, top-of-market community steps from ECU's campus in one of eastern North Carolina's fastest-growing college towns.
Real earning potential through per-lease and renewal commissions on top of base pay.
A clear path to grow into senior leasing, assistant management, and beyond.
Worksite address
greenville, NC, 27834, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.