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Job description
American Store & Lock Relief ManagerPut your life experience to work for us at American Store & Lock! Do you share our CORE Values?Whatever It Takes Be the Spark! Top of Mind, Market & Industry Sincere, Approachable & Passionate On Target & Goal Oriented Honorable With Personal IntegrityThen put them to work for us at American Store & Lock. Universal Storage Group manages American Store & Lock and is a dynamic, growing, innovative company delivering world class customer service. We offer award-winning training programs, competitive pay, great healthcare and additional benefits, and the opportunity for career growth.The chosen American Store & Lock Relief Manager will be given a four-phase training program with one of our USG Certified Trainers on sales, operations, auction process, and our use of world-class marketing techniques to deliver Solutions to our clients. Employees also receive ongoing training throughout the year and annually at our Company Meeting.Self-Storage is a fast-paced environment. Our employees wear many hats: salesperson, customer service rep, cleaning crew, marketer, accounting clerk, cashier, and more! As a USG Relief Manager you will be responsible for:Greeting everyone at your facility with a smile and a handshakeHelping your customers determine the best size unit before each rentalCompleting all paperwork correctly for each rentalCompleting scheduled facility Walk Thru and Lock checksPosting all payments made the day of receiptTracking and following up on past due accountsRecord keeping of all customer records; including but not limited to, payments and notesMaking DAILY bank deposits and posting receipts as instructedMonthly Marketing such as Calls, Visits, Emails, Social Media Postings, and EventsMaintaining merchandise for customer purchaseCleaning vacant units to rentable condition.Ensuring grounds, office, and bathrooms are clean and presentable at all timesPreparing auction units according to procedure and lien law as neededAssist customers with U-Haul; rentals, cleaning, returning equipmentAnd more…Our stores are retail and open Monday – Saturday from 9:00am - 6:00pm. USG offers competitive pay, plus benefits and bonus potential, based on your expertise.USG full-time employees have access to the following benefits:Medical Insurance with Company ContributionDental InsuranceVision InsuranceEmployer-Paid Short-Term Disability & Long-Term DisabilityEmployer-Paid Employee Assistance ProgramAdditional Supplemental Insurance OptionsUp to 120 hours PTO annually401k with company matchPaid HolidaysCandidate Requirements - Valid Driver's License Successfully Complete Background Check Successfully Complete Drug Screen Attitude and Aptitude Testing Physical Demands – The physical demands described here are representative of these that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Employees must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel, and reach with hands and arms. Employees are frequently required to climb or balance; bend; kneel; crouch; or squat, and talk or hear. Employees are occasionally required to sit for periods of time.Universal Storage Group is an Equal Opportunity Employer. Nothing in this Job Description should be construed as an offer or guarantee of employment.
Worksite address
charlotte, NC, 28202, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.