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Colorado-Springs-Country-Club

Full-Time Shift Lead Server

colorado springs, CO

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Job description

Description

Full-Time Shift Lead Server — Private Country Club

Food & Beverage (FOH)

Full-Time

Position Summary

The Shift Lead Server provides outstanding hospitality to members and guests while serving as a working lead during assigned shifts. This role will bartend and serve, manage the flow of service at the shift level, ensure accurate ordering and timing, maintain an upscale club standard, and help the team stay organized and guest-focused.

Key Responsibilities

Shift Leadership (Working Lead)

Lead service coverage during assigned shifts (open, manage, and close as needed)

Coordinate with the Supervisor to ensure proper staffing and station readiness

Coach and train servers/support staff on service standards, pacing, and guest recovery

Maintain smooth communication between servers, bar, and kitchen (FOH/BOH)

Step in to resolve guest concerns professionally and promptly

Bartending Responsibilities

Prepare and serve alcoholic and non-alcoholic beverages to club standards

Take drink orders accurately; recommend selections as appropriate

Maintain speed and accuracy during peak periods while staying polished and courteous

Ensure proper ID checking and compliance with alcohol service policies

Keep bar stocked and organized (liquor, beer, wine, garnishes, mixers, straws, etc.)

Maintain bar cleanliness and sanitation per club and health/safety standards

Accurately complete drink tabs/orders and follow POS procedures

Serving Responsibilities

Provide attentive, member-first service in assigned sections/tables

Take food orders accurately and communicate notes/special requests to kitchen

Deliver food and beverages promptly and check back for satisfaction

Follow club plating/presentation standards and handle special requests appropriately

Maintain section cleanliness throughout service (sidework, resetting tables, etc.)

Standards, Safety, and Compliance

Follow all sanitation and health/safety guidelines

Adhere to Colorado and club alcohol service requirements at all times

Report equipment issues, low inventory, or supply needs to management

Support proper closing procedures (inventory counts when required, cleaning, liquor control as applicable)

Event & Banquet Support (as needed)

Work and lead during member events, banquets, and private functions

Maintain organized bar/service flow for large groups and special menus

Assist with setup/breakdown as assigned and communicate event priorities to the team

Required Qualifications

Prior experience as a bartender and/or server in a restaurant or hospitality environment (lead experience preferred)

Ability to lead a shift while working hands-on (multitasker, calm under pressure)

Strong communication and guest-service skills; professional and discreet with members

Reliable availability for evenings, weekends, and holidays as scheduled

Proficiency (or willingness to quickly learn) club POS and ticketing systems

Ability to accurately handle drink orders and maintain service pace

Certifications / Compliance (as applicable)

TIPS / responsible alcohol service training (or willingness to obtain)

Any club or state-required alcohol handling certification

Physical Requirements

Ability to stand for extended periods

Ability to lift and carry up to 25–40 lbs (e.g., beverage cases, supplies, trays)

Ability to stock, bend, reach, and move items throughout the property

Ability to work in indoor/outdoor environments and adapt to seasonal conditions

Preferred Qualifications

Experience in private clubs, fine dining, or banquet service

Familiarity with wine/spirits and drink knowledge (craft cocktails preferred)

Experience with opening/closing bar procedures and inventory controls

Compensation & Benefits

Competitive hourly pay

Staff meals and/or club benefits may be provided

Paid time off and benefits depending on eligibility and policy

Schedule

Full-time schedule with shifts covering peak dining and bar hours

Weekends and holidays required as scheduled

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Worksite address

colorado springs, CO, 80509, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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