Job description
This is a remote position.
Work Mode:Remote (Colombia/LATAM) · Full-time
Languages:Bilingual Spanish / English (B2 minimum; C1 preferred)
Start:Immediate
Turn business need intoclear requirements,user stories, andFigma prototypesthat the engineering team can execute. You will collaborate with clients and internal teamsin Spanish and English, and supportpre‑sales(demos, scoping, estimates).
Responsibilities
Lead clientdiscovery(interviews, workshops, process mapping) and document findings.
Writeuser stories,acceptance criteria (Given/When/Then), use cases, andPRD/SRS.
Designwireframes and interactive prototypesinFigmafor validation.
Definescope and prioritizationand maintain thebacklog.
Pre‑sales support:prepare demos/POCs, do high‑level estimates (t‑shirt sizing/story points), and contribute toproposals/SoW.
Collaborate with Tech Lead, QA, and PM to ensurefeasibility, traceability, and handoff quality.
Communicate, present, and document in ES/EN(meetings, notes, PRDs, prototypes).
Nice to Have
Experience inB2B SaaS, integrations (Zoho, Azure, CRM/CPaaS).
Product analytics exposure.
Familiarity withZoho Projects/CRM/DeskorZoho Creator.
Tooling
Figma/FigJam, Miro, Jira or Zoho Projects, Confluence/Notion, basic Postman, diagrams.net, etc.
Requirements
3–5 yearsasFunctional Analyst / Business Analystin custom software or consulting.
Portfolio or samples showingFigma prototypesand functional deliverables (PRD/SRS).
Hands‑on experience writinguser storiesandBDD acceptance criteria.
Process modelingand functional understanding ofAPIs.
Client‑facing communication and workshop facilitation.
Bilingual ES/EN (B2; C1 preferred)— able tolead sessions, document, and presentin both languages.
Benefits
Contract:Employee.
Compensation:Competitive, based on experience (include salary expectation).
Benefits:remote work, flexible hours, learning path in AI/Zoho, career growth.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.