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Job description
Job TitleWe are seeking a professional to join our team. In this role, you will receive. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.ResponsibilitiesReceive requests and inquiries from customers and internal teams.Schedule and dispatch technicians to customer sites based on priority, availability, and skill set.Coordinate with technicians to ensure timely completion of jobs.Track and update tickets, ensuring accurate documentation of requests, technician assignments, and job progress.Communicate with customers regarding appointments, delays, and other relevant information.Collaborate with internal team to address customer and technician needs and resolve issues.Assist updating records, including customer information, service histories, and equipment details.Handle incoming phone calls, emails, and other communications.Request quotes from vendors and subcontractors and routinely follow up.Itemize and prepare bills for services completed.Place online orders, request submittals, verify lead time, prepare purchase orders, provide payment and schedule deliveries.Complete forms accurately include tax exempt certificates, credit card authorizations, service tickets, etc.Request and file vendor information such as COIs, W9s, subcontractor agreements and lien waivers.Prepare estimates for clients using QuickBooks.Assist with weekly payroll processing using ADP.Review and save invoices and estimates.Track open bills and due dates and review vendor statements.Maintain calendar of due dates, renewal dates, annual deadlines, quarterly filings, etc.Manage vehicle fleet for maintenance, inspections, registrations, parking violations, insurance, and garages.Provide ad hoc administrative assistance to our internal team, field team, suppliers, subcontractors, and clients.QualificationsHigh school diploma/GEDMinimum 5 years of previous experience in dispatch and/or purchasingExcellent typing and data entry skillsStrong verbal and written communication skillsHighly organized with the ability to multitask and prioritizeAbility to work in a fast-paced environment and adapt to changing priorities.Proficiency in using computer software and systems, including scheduling software, and Microsoft Office SuiteFamiliarity with HVAC and plumbing terms and equipment is desirable but not requiredCompensationNegotiable based on experienceFlexible work from home options available.Compensation: $25.00 - $37.50 per hour
Worksite address
new york, NY, 10001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.