About this opportunity
Dunkin' lists this Future Store Manager: Flourtown opportunity in valley green, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Title: Store Manager in Training (SMIT)
Location: In‑Person—Flexible Based on Store Assignment
Term: Training‑to‑Placement Role
Salary: Posted Above
Hours per Week: ~45-50
Benefits:
Eligibility for health benefits**
401k match**
Paid vacation and sick time**
Quarterly bonus
In‑store benefits include complimentary drinks and food during working hours
**Eligibility Requirements: Apply to certain benefits.
Overview
The Store Manager in Training (SMIT) role is a developmental position designed to prepare future Store Managers within our Dunkin' network. SMITs receive comprehensive, hands‑on training across all store functions and leadership levels. Once trained, SMITs support various locations across the network until a Store Manager (SM) position becomes available. In the absence of a Store Manager, the SMIT fulfills all responsibilities of the role, driving daily operations, supporting team development, and ensuring brand and operational excellence.
Key Behaviors
Ability to lead change and work closely with a SM
Proactively identifies and recruits top talent for the team.
Takes ownership of training and developing new staff to standard.
Leads daily operations with a focus on driving sales and guest satisfaction.
Coaches team members to meet and exceed brand standards and operational benchmarks.
Maintains a high‑energy, supportive atmosphere that encourages growth and accountability.
Demonstrates a hands‑on leadership style that motivates others by example.
Uses performance data to guide team development and improve results.
Mission Statement
Fast and Friendly Service. Clean Restaurants.
Core Values
Teamwork: We are a family. We succeed together.
Excellence: Consistent, high‑quality results in all areas.
Growth: Development of individuals and the organization through clear goals, accountability, and celebration of success.
Key ResponsibilitiesLeadership & Culture
Foster a welcoming, positive work environment that promotes accountability and guest satisfaction.
Collaborate with Store Managers to drive team performance and maintain high morale.
Lead by example in supporting the restaurant’s values, policies, and brand standards.
Communicate goals, feedback, and expectations to the team clearly and consistently.
Operational Excellence
Execute all crew member responsibilities at a high level.
Ensure execution of Dunkin’ brand standards, recipes, and systems.
Monitor and maintain food safety, cleanliness, and sanitation standards.
Support and manage training, onboarding, and certification of new hires and shift leaders.
Assist in deploying staff, maintaining scheduling standards, and ensuring adequate coverage.
Oversee inventory processes, including periodic counts and vendor orders.
Execute new product rollouts and participate in promotions and sampling efforts.
Conduct guest experience assessments and implement improvement plans.
Accountability & Performance Evaluation
Support Store Managers with labor schedules and store budget adherence.
Conduct self‑assessments and implement actionable follow‑ups.
Manage cash handling practices and ensure compliance with franchisee standards.
Assist in conducting performance evaluations and offering coaching for development.
Qualifications
Prior leadership experience in restaurant, retail, or hospitality.
Proficient in basic computer functions and POS systems.
Fluent in spoken and written English.
Demonstrated skills in basic math, financial reporting, and time management.
A strong desire to grow and transition into a full‑time Store Manager role.
Key Competencies
Strong analytical thinking and business acumen
Works well in a fast‑paced, team‑oriented environment
Dependable, honest, and upbeat
Open to learning and adaptable to change
Effective at coaching and motivating others
Committed to delivering an outstanding guest experience
Excellent time management and problem‑solving skills
Physical Demands / Working Conditions
Standing for extended periods
Repetitive movements, including bending, reaching, and lifting
Carrying packages and supplies
Wearing a headset and operating POS systems
Thriving in a high‑energy, fast‑paced environment
Ability to lift 50 pounds
This is a structured training position designed to develop future Store Managers by focusing on the individual’s growth, the improvement of store operations, and the development of people across the network. The SMIT plays a critical support role in store execution and leadership, helping strengthen team performance while preparing to take on full store management responsibilities. This role reports directly to the District Manager and is a key part of our leadership pipeline.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.