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Albany State University

FWS - Academic Advising Desk Assistant - Student Employee

albany, GA

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Job description

Academic Advising Desk Assistant

The Academic Advising Desk Assistant serves as the first point of contact for students, faculty, staff, and visitors entering the Office of Academic Advising. This position provides administrative, clerical, and customer service support while contributing to the efficient daily operation of the office. The Academic Advising Assistant plays a vital role in creating a welcoming, student-centered environment by demonstrating professionalism, confidentiality, and exceptional customer service. The desk assistant will be working under the supervision of the academic advising coordinator or designated professional staff member; the student assistant performs a variety of front office and administrative functions while supporting departmental initiatives and special projects. This position is performed in a professional office environment requiring frequent interaction with students, faculty, staff, and campus visitors. The employee may occasionally transport documents or materials between university departments and may be assigned to work at alternate campus locations based on operational needs. The Academic Advising Assistant supports the mission of the Office of Academic Advising by providing exceptional customer service, maintaining efficient office operations, and contributing to a student-focused environment that promotes academic success, professionalism, excellence, and institutional effectiveness.

Worksite address

albany, GA, 31701, US

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