About this opportunity
White Lodging lists this Gallery Host opportunity in knoxville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Summary:
Who We Are
Join White Lodging - a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. Enjoy a supportive team culture, flexible scheduling, and real career growth opportunities across multiple hotel properties in your market.
We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. The ideal candidate has strong communication skills, a customer-first mindset, and the ability to thrive in a dynamic, guest-facing environment. This is a great opportunity for anyone looking to start or grow a career in hotel front desk operations, hospitality management, or guest services.
Responsibilities:
What You'll Do
Provide the highest quality of service to guests, anticipating and exceeding their expectations
Check guests in and out efficiently and in a friendly manner
Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
Assist in maintaining the cleanliness of the lobby and entrance
Ensure security and confidentiality of all guest and hotel information
Effectively respond to and resolve guest concerns or complaints
Perform other duties as assigned
What You'll Bring Strong communication skills
A passion for customer service
The ability to be flexible and adapt to any situation
A desire to work as part of the front desk team
An outgoing personality with a positive attitude
Previous hospitality experience is helpful but not required
Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary
Other information:
What You Can Look Forward To DailyPay - get paid when you need it
Advanced scheduling with easy shift swapping via our app
Unlimited employee referral bonuses
401(k) with company match
Paid time off (PTO) with rollover
Complimentary wellness tools
Leadership development & tuition reimbursement
Discounts on hotel rooms, dining, and travel
Growth opportunities across multiple hotel properties in your market
Employee Assistance Program (EAP)
Full-time associates also receive: Medical, dental, and vision insurance - starting day 1
Life and disability insurance
Paid parental leave
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Worksite address
knoxville, TN, 37955, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.