About this opportunity
Verida, Inc. lists this Gas Reimbursement Coordinator opportunity in villa rica, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Gas Reimbursement CoordinatorResponsible for the coordination and processing of gas reimbursement documents in accordance with established policies and procedures.Essential Functions:Acts as the primary point of contact for Gas Reimbursement & Public Transportation related issues; ensure issues are resolved to member and/or Client satisfaction.Reviews and notifies Call Center regarding scheduling errors as they are related to GR & PT assigned trips for immediate correction and modification (i.e. GR Payee information, duplicate trips, date of service, mobility, multiple member trips, booking window, etc.)Provides feedback to Call Center leadership regarding the CSR staff concerning Gas Reimbursement & PT trip schedulingManage same-day/next-day GR trips timely and appropriatelyManages and reviews Public Transportation assigned tripsEnsures Gas Reimbursement documentation & Public Transit passes are accurate and distributed in a timely mannerCoordinate w/ POC for PT pass inventory to pull and receive PT passes as needed to distribute timelyManages daily reporting and processing of Gas Reimbursement documentsManage daily PT pass distribution for all active vendorsEnsures PT passes are pulled and distributed accurately and timely for demand and standing order assigned membersAct as liaison for escalated issues between members and the Claims and Finance dept.Provides feedback to Call Center leadership regarding the CSR staff concerning Gas Reimbursement trip processing.Maintains accurate, complete, and clean GR Payee database; updates member files w/ preferred GR PayeeAssists with other duties as assignedQualifications Required:1-2 years of Customer Service experience in an inbound call centerComputer literate with the ability to learn customer service software applications.Ability to type 40 wpm.Excellent written and verbal communication skillsAbility to work independently or with a teamRequired Education:High School diploma/GED
Worksite address
villa rica, GA, 30180, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.