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Job description
Come Grow With Us - Hiring Event September 23, 2026
Join us at Grand Canyon Education and begin your career helping Grand Canyon University students succeed! The role of the GCU Associate Counselor (GAC) is an entry-level position within the GCU Graduate Development Program. This program is designed to provide recent GCU graduates with structured training, mentorship, and hands-on professional experience that develop future leaders in higher education, customer service, enrollment management, and student success. The GCU Associate Counselor serves as a primary point of contact for prospective and newly enrolled students, guiding them through the admissions process and supporting their transition into the university community. This role offers an excellent opportunity for individuals seeking to gain valuable professional experience while developing leadership and business skills in a mission-driven environment.
Starting salary is $40,000 per year plus.... Affordable rent opportunities in available dorm space!! Live on campus! Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children and dependents are also offered generous tuition benefits.
This position is a Phoenix, AZ based role on campus and the schedule is four - 9 hour days per week.
Who you are:
You’re an energetic goal-getter with a team spirit, who is passionate about the power of education. Now is the time to bring your talent to Grand Canyon Education!
Key Responsibilities
Contacts inquiring online prospects via the telephone in a timely manner, informing them about the University and its programs
Provides necessary steps for prospective to receive a pre-evaluation
Represents GCU as an educated advisor, familiar with higher education and assists students through the various steps as part of their decision-making process
Shares knowledge of University processes and procedures for admission, transfer credit evaluation, etc.
Stays up to date on policy and procedural changes, incorporating those changes into daily operations as established by the University's Employee Development department and Management
Determines if the University has a program that will meet the prospect’s needs by listening, probing, recognizing and considering the needs of the prospect and GCU’s degrees
Appropriately guides each prospect to a program that will meet the prospect’s needs and answers any questions they may have about program requirements, transfer credits, admission guidelines, etc.
Participates in ongoing mentorship programs and leadership preparation courses
Communicates GCU’s values, benefits and differentiating features to prospects in a professional and academically-oriented manner
Discusses payment options and answers questions to help the student make an informed decision about how to pay for school
Serves as the primary point of contact to a student who is interested in applying to the University
Accurately shares university expectations to ensure the long-term success of enrolled students
Communicates and helps students use the services GCU provides to help them progress through the program
Maintains professional demeanor with all internal and external stakeholders, communicating appropriately with all parties
Monitors student activity in the classroom and other established benchmarks to ensure academic progression
Achieves daily, weekly and monthly goals, as defined by supervisor and department objectives.
Adheres to all regulatory compliance guidelines, such as FERPA and DNC requirements
Required Qualifications
Bachelor’s Degree from Grand Canyon University acquired within the last two years
Previous internship, campus leadership, volunteer, customer service, sales or related experience is preferred
Demonstrated interest in professional development and career growth
Prefer experience in higher education and/or a learning environment which involved daily interaction with students.
Proficient in MS Office Suite
Cannot be delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments. Must pass pre-employment background investigations.
At Grand Canyon Education, it is our privilege to serve students and those who support academic advancement. We lead educational transformation by developing superior ways to help schools grow and prosper. We provide transparent programs, intuitive online learning technologies and well-established academic models that promote student success and institutional growth. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.
All staff candidates will be asked to review GCE’s staff expectations as part of the application process.
Our partner in education, Grand Canyon University, is Arizona's premier private Christian university. GCU serves traditional and online students by offering quality academic degree programs, experienced leadership and transformative learning experiences both on our growing campus and digitally. If you’re interested in working for Grand Canyon University, visit jobs.gcu.edu. For more information about Grand Canyon Education, Inc., visit gce.com
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.