About this opportunity
Bank of America lists this GEAR Business Control Specialist opportunity in newark, Delaware. Review the employer’s description below for duties, qualifications and application requirements.
Job description
GEAR Business Control Specialist
nJacksonville, Florida;Addison, Texas; Charlotte, North Carolina; Plano, Texas; Addison, Texas; Fort Worth, Texas; Newark, Delaware; Pennington, New Jersey
nTo proceed with your application, you must be at least 18 years of age.
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nBank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.
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nTo proceed with your application, you must be at least 18 years of age.
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nBank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.
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nJob Description:
nAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
nBeing a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
nWe value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
nBank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
nAt Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
nJob Description:
nThis job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF by gathering and organizing data to help identify, track, and report issues and control improvements for remediation.
nLine of Business Job Description:
nThis job is responsible for independent quality reviews to assess adherence to policies, procedures, regulatory requirements and operations standards forWealth Management Legal Order Operations. This role evaluates completed work, identifies defects and process gaps, and provides actionable feedback to support continuous improvement, operational excellence and risk mitigation. Job expectations include supporting the implementation of quality control routines and processes within the LOB.
nResponsibilities:
nnnComply with controls and Quality Assurance (QA) practices for WMO Legal Order
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nnConducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
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nnPerforms QA activities including executing on controls, managing cases, and reporting results
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nnSupports initiatives by identifying potential procedural updates, test script updates, and data discrepancies to enhance QA program success
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nnDocument defects, evidence packages and quality findings
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nnEnsure evaluations are completed within required service levels
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nnProvide quality results that equip the business with adequate detail to provide coaching
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nnPartner with business stakeholders, leadership and quality teams to ensure consistent quality standards and drive process effectiveness
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nnAssesses the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
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nnProvides administrative support for the monitoring and testing of controls by gathering and organizing data to identify issues and control improvements for remediation
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nnComplies with controls and Quality Assurance (QA) practices to support business continuity efforts
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nnSupports operational research required for regulatory exams, internal audits, and other monitoring and inspection reviews and captures data and information relevant to inspection metrics to support governance activities for dashboard reporting
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n nRequired Qualifications:
nnnProven experience supporting Merrill Lynch, Pierce, Fenner &Smith(MLPF)andPrivateBank(PB)operations,orequivalentexperienceinwealthmanagement,privatebanking,investmentadvisory,brokerage,orrelatedfinancialservicesenvironments
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nnMinimum 1 year of experience in Quality Assurance with experience in performing case and transaction reviews, measuring adherence to quality standards and reporting results
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nnExperience in identifying root causes of defects or errors, and providing actionable feedback to improve quality and performance
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nnDemonstratedexperiencemanagingcaseloadsinafast-pacedenvironment,effectivelyprioritizingworktomeetestablishedservicelevelagreementsandbusinessobjectives.
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nnProven track record of delivering quality reviews with a high degree of accuracy, thoroughness, and adherence to established policies, procedures, and control standards
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nnStrong written and verbal communication skills, with the ability to document findings, deliver feedback, and present quality, risk, and control-related information clearly and accurately
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n nSkills:
nnnControls Management
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nnIssue Management
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nnMonitoring, Surveillance, and Testing
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nnQuality Assurance
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nnRisk Management
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nnAnalytical Thinking
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nnAttention to Detail
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nnCritical Thinking
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nnProblem Solving
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nnWritten Communications
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nnDecision Making
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nnInnovative Thinking
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nnPrioritization
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nnRecording/Organizing Information
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nnResearch
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n nShift:
n1st shift (United States of America)
nHours Per Week:
n40
nBank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
nView your "Know your Rights ( " poster.
nView the LA County Fair Chance Ordinance ( .
nBank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
nBank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
nThis communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
nInvestment products offered through MLPF&S and insurance and annuity products offered through MLLA:
nAre Not FDIC Insured Are Not Bank Guaranteed May Lose Value
nAre Not Deposits Are Not Insured by Any Federal Government Agency Are not a condition to Any Banking Service or Activity
nMerrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.
nTrust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation ("BofA Corp.").
nBank of America Private Bank is a division of Bank of America, N.A.
nBanking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.
n© 2026 Bank of America Corporation. All rights reserved.
Worksite address
newark, DE, 19711, US
Who can apply
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