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Tata Consultancy Services

GEN AI Engineer

charlotte, NC

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About this opportunity

Tata Consultancy Services lists this GEN AI Engineer opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

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Overview

Role involves designing and operationalizing GenAI capabilities, including LLMs and RAG, with emphasis on guardrails, observability, and scalable AI solution architecture.

Responsibilities

Implement Guardrails and observability across RAG and LLM applications

Setup GenAI Ops workflows to continuously monitor inference latency, throughput, quality and safety metrics

Define, track, and analyze RAG guardrail metrics using LLMs as Judges and SMLs (e.g., attribution, grounding, prompt injection, tone, PII leakage)

Implement annotation, structured feedback loops, fine-tuning, and alignment methods to calibrate judge models

Use LangChain to orchestrate guardrail checks, manage prompt versioning and integrate judge model scoring workflows

Work with OpenShift to deploy, scale and monitor containerized GenAI services

Build observability dashboards and alerts (Grafana or equivalent) for AI reliability

Contribute to emerging evaluation and guardrails as autonomous AI workflows expand

Qualifications

Bachelor’s or Master’s degree in Data Science, Computer Science, MIS, related field, or equivalent experience

10+ years of experience designing and developing AI solution architecture to scale

Proven hands-on experience in GenAI Ops – operationalizing LLM and RAG applications in production

Strong hands-on experience with the LangChain framework

Experience specifically with the OpenAI API, chat completions, embeddings, etc.

Solid awareness of TensorRT and VLLM implementation

Strong proficiency in Python and data science libraries (NumPy, Pandas, scikit-learn, PyTorch/TensorFlow)

Proven experience applying guardrails and observability to LLM or RAG-powered applications

Experience with LLMs as Judges and SMLs for evaluation (attribution, adherence, bias, PII, etc.)

Hands-on experience with OpenShift (or Kubernetes) for containerized AI workloads

Experience measuring and optimizing inference latency

Salary

100,000-125,000 per annum

Benefits

TCS Employee Benefits Summary includes: Discretionary Annual Incentive; Comprehensive Medical Coverage (Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans); Family Support (Maternal & Parental Leaves); Insurance Options (Auto & Home Insurance, Identity Theft Protection); Convenience & Professional Growth (Commuter Benefits & Certification & Training Reimbursement); Time Off (Vacation, Time Off, Sick Leave & Holidays); Legal & Financial Assistance (Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing).

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

Charlotte, NC

#J-18808-Ljbffr

Worksite address

charlotte, NC, 28245, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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