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Asurion

GenAI Data Scientist, Real-Time Virtual Agents

nashville, TN

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About this opportunity

Asurion lists this GenAI Data Scientist, Real-Time Virtual Agents opportunity in nashville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Asurion seeks a Data Science & Applied AI professional to build proactive, real-time AI tools for contact centers, enabling agents to assist customers across voice and chat channels. You will measure impact across thousands of interactions daily and iterate on GenAI solutions.

Responsibilities include designing prompts, deploying scalable AI features, and communicating updates to senior leadership while collaborating with product, engineering, and analytics teams.

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Worksite address

nashville, TN, 37247, US

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