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GenAI-Enabled Federal CSM: Adoption & Value

northern, KY

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Job description

Sonatype seeks a Federal Customer Success Manager to lead post-sales engagements with U.S. government customers, accelerating onboarding and value realization. You will drive adoption, retention, and renewal confidence while coordinating with Sales, Product, and Support teams to surface growth opportunities.

The role emphasizes proactive, outcomes-driven guidance and disciplined execution within a scaled engagement model, including GenAI-powered workflows.

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