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Job description
We're looking for an experienced and dynamic General Manager to lead our operations at our Saint Louis location (5421 Chippewa). As General Manager, you'll be the driving force behind our store's success, overseeing all aspects of daily operations while fostering a positive, high-performing team environment. This is your opportunity to take charge, make impactful decisions, and demonstrate your leadership capabilities in a fast-paced, collaborative setting. If you're a natural leader with a passion for excellence and customer satisfaction, we want to hear from you!
Direct and oversee all store operations during assigned shifts, ensuring seamless execution of company policies and procedures at all times
Manage all cost controls, inventory management, cash handling, and financial accountability to maximize profitability
Lead, mentor, and motivate team members to achieve performance goals while maintaining high standards of conduct and professionalism
Develop and implement staffing schedules that optimize coverage and operational efficiency
Maintain exceptional customer relations by addressing concerns promptly and fostering a customer-first culture throughout the store
Ensure store cleanliness, food safety standards, and adherence to brand image and presentation guidelines
Oversee food preparation, quality control, and inventory management to minimize waste and maintain product excellence
Coordinate marketing initiatives and promotional activities to drive sales and customer engagement
Analyze operational data, compile reports, and make data-driven decisions to improve store performance
Conduct performance reviews, provide constructive feedback, and support team member development and career growth
Manage cash reconciliation, banking procedures, and financial documentation with accuracy and transparency
Respond effectively to operational challenges and adapt quickly to changing business needs
Set a positive example through consistent adherence to all company standards and expectations
Qualifications
**Required Qualifications:**
Proven experience in a management or supervisory role, preferably in food service or quick-service restaurant operations
Strong leadership and team management skills with the ability to motivate and develop team members
Demonstrated proficiency in cost control, inventory management, and financial accountability
Excellent mathematical skills including the ability to accurately handle cash, calculate change, and manage budgets
Proficiency with computer systems, POS (Point of Sale) software, and digital communication tools
Strong verbal, written, and telephone communication skills
Exceptional customer service orientation with proven ability to build positive customer relationships
Ability to multitask effectively and manage multiple priorities in a fast-paced environment
Sound judgment and decisive decision-making capabilities
Excellent organizational and time management skills
Ability to work flexible hours, including evenings, weekends, and holidays as needed
Valid driver's license and reliable transportation to and from work
High school diploma or equivalent
**Preferred Qualifications:**
Previous experience in the pizza delivery or quick-service restaurant industry
Experience with inventory control systems and supply chain management
Demonstrated ability to analyze operational data and implement process improvements
Background in staff recruitment, hiring, and performance management
Experience developing and executing marketing and promotional strategies
Knowledge of food safety regulations and best practices
Conflict resolution and problem-solving expertise
Experience managing P&L (Profit and Loss) statements
Leadership and team motivation
Problem-solving and analytical thinking
Reliability and punctuality
Flexibility and adaptability
Resilience under pressure
Collaborative and inclusive approach to team management
Transparency and ethical business practices
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Worksite address
st. louis, MO, 63146, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.