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Domino's

General Manager (04278) - 8703 W Broad St

richmond, VA

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Job description

The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do.

We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible.

That’s why we are committed to building a culture that welcomes, seeks to understand, and values everyone’s whole self.

OUR VALUES

The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do.

We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible.

That’s why we are committed to building a culture that welcomes, seeks to understand, and values everyone’s whole self.

Job Description

A General Manager (GM) oversees a company’s daily operations, drives strategic growth, and ensures departmental efficiency and profitability. The GM is responsible for leading all aspects of a Domino’s store operation, ensuring consistent delivery of outstanding customer service, high‑quality products, and operational excellence. This role oversees team management, sales growth, cost control, and compliance with company standards and policies. The GM creates a positive, motivating environment that fosters team development.

What we offer

A safe, rewarding, and fast‑paced working environment

Competitive salary, bonus eligibility, and benefits package

Medical, dental, vision; 401(k) with up to 5% company match; education assistance; employee stock purchase program; paid time off, parental leave, mental health, and family support services for full‑time store team members

Full training with an industry‑leading brand

Excellent career opportunities

Awesome discounts on menu items

Responsibilities

Manage Store Operations and Drive Results

Recruit, Develop and Retain Best‑in‑Class Talent

Manage Food Safety and Team Member Safety

Provide Best‑in‑Class Customer Service

Operate and Troubleshoot Technology

What we’re looking for

Minimum of one year of prior General Manager experience in a fast‑paced service environment

Understand and demonstrate basic operations procedures and cost management capabilities

Experience in recruiting, retaining, and developing multiple employees

Ability to lead and promote team members and food safety protocols

Excellent customer service skills

Ability to operate and troubleshoot technology (POS, ATS, etc.)

Valid driver’s license with safe driving record meeting company standards preferred

Qualifications

Minimum job requirements:

Must be at least 18 years of age

Fast food/quick service restaurant experience preferred

High School equivalent education level

Proven ability to lead by example and ensure accountability from a team

Proven ability to problem solve and resolve customer concerns and/or complaints

Strong decision making and conflict resolution skills

Proven ability to set goals and set up plans to achieve them

Proven ability to work as a part of a team to achieve a common goal

Experience managing a P&L, food cost, and labor (ability to add, subtract, multiply, and divide accurately and quickly)

Excellent verbal, written, and communication skills

Physical Requirements

Standing

Walking

Sitting

Lifting

Carrying/Pushing

Climbing

Stooping/Bending

Crouching/Squatting

Reaching

Additional Information

Domino’s Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.

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Worksite address

richmond, VA, 23214, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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