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Job description
Come join our family at Devon Self Storage!
At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we believe in taking care of our people, promoting from within and creating long-term careers not just jobs.
We currently have an exciting opportunity for a Full-Time General Manager based in our store located at (4010 W Indian School Rd, Phoenix, AZ 85019). As a General Manager you’ll be the face of the store and the engine behind the store’s success. You’ll lead daily operations, drive sales growth, create amazing customer experience and mentor your team. This role is ideal for someone who is passionate about customer service, energized by sales, enthusiastic about leadership, and eager to keep learning. If that sounds like you, we want to hear from you!
At Devon Self Storage, you will:
Lead The Business
Oversee daily store operations, including opening, closing and securing the facility.
Drive sales performance through rentals, protection plans, and other merchandise!
Maintain compliance, safety standards and operational excellence.
Resolve customer escalations in a professional, efficiently and in a timely manner.
Serve & Support Customers
Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
Deliver a personalized, high-touch customer experience.
Process payments, balance receipts & complete bank deposit drops.
Coach & Develop
Coach, train and mentor your property’s Assistant General Manager
Help your team to meet or exceed key performance indicators (KPIs).
Train staff on compliance, safety policies and procedures.
Own the details
Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner
Partner with the auction vendor and Regional Director throughout the complete auction process - notices and collections to buyer payouts and preparing units for new tenants.
Property & Facility Requirements
Physical requirements include daily property walkthroughs to conduct safety inspections, lock checks, cleaning the units and
Open and close storage doors as well as completing tasks that require lifting 30+ lbs
Perform light maintenance includes mopping, sweeping, changing light bulbs, cleaning bathrooms and other lite maintenance and landscaping duties.
What Are We Offering
Full-time in-store position
Availability Monday-Saturdays with a flexible schedule
Competitive hourly pay & uncapped MONTHLY performance-based bonus.
Growth opportunities
A schedule that operates outside of traditional retail hours Which means no late nights or super early mornings.
A role that supports work-life balance.
What We’re Looking For
High School Diploma or Equivalent
Ability to lift 30+ lbs.
Strong customer service skills and communication required.
Proven ability to work independently when needed and follow through on assignments
Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
Strong ability to manage multiple tasks simultaneously.
Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.
WHO WE ARE
Devon Self Storage isn’t your average storage company!
We’re a nationwide team of problem-solvers, leaders, and customer service champions, with more than 200 locations across the country—and we’re growing! Founded in 1988, Devon has owned, managed, and developed self-storage properties in 32 states.
Today, Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc. Both Inland and Devon are headquartered in Oak Brook, Illinois.
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.