About this opportunity
Armor Coffee Co. lists this General Manager opportunity in allen, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Armor Brand | Allen, TX | Full-Time
ABOUT ARMOR BRAND
Armor Brand is a multi-concept food and beverage company in the Dallas-North Texas area. We operate Armor Brewing Co. and Armor Coffee Co. - independent, community-rooted businesses built on quality, warm hospitality, and genuine connection with the people we serve. We're veteran-owned and designed by someone who cares deeply about how spaces feel. We're not trend-chasing or hard-selling. We're here to be the good part of people's days.
ABOUT THIS ROLE
We're looking for a General Manager to lead our Allen Coffee location. This is a hands-on leadership role where you'll own P&L, build and mentor a strong team, drive operational excellence, and embody the Armor culture every day. You'll report directly to leadership and have full autonomy to shape the direction of your location while staying connected to the broader Armor mission.
This role is not a quick hire - we're looking for someone who shares our values and can grow with us.
KEY RESPONSIBILITIES
Team Leadership and Culture
Build and maintain a high-performing, engaged team that reflects Armor's hospitality and quality standards
Lead hiring, onboarding, training, and development for all staff at the Allen location
Create a workplace where your team wants to show up, grow, and deliver excellent service
Foster an inclusive, supportive environment that attracts and retains quality people
Handle personnel management, including feedback, performance development, and difficult conversations
Champion Armor's voice and values in every interaction - with staff, customers, and community
Operations and Service Excellence
Oversee daily operations: opening, closing, inventory, cash handling, food safety, and customer experience
Maintain or exceed company standards for product quality, cleanliness, and service
Manage scheduling, labor costs, and operational metrics to meet company targets
Troubleshoot issues quickly and implement sustainable solutions
Coordinate with suppliers and vendors; manage inventory ordering and receiving
Ensure compliance with all health, safety, and regulatory requirements
Financial and Business Management
Own P&L responsibility for the Allen location
Monitor labor, cost of goods sold, and operating expenses; identify efficiency opportunities
Work with leadership on pricing, promotions, and revenue strategies
Track KPIs and monthly scorecards; communicate performance transparently
Prepare and present regular financial and operational reports
Contribute to strategic planning and improvement initiatives
Community and Growth
Build relationships with customers, and community partners
Represent Armor Brand at community events and partnerships
Support growth initiatives, whether it's expanding menu offerings, launching new programs, or identifying opportunities
Gather customer feedback and translate it into operational improvements
Maintain Armor's reputation for quality and authentic hospitality
WHAT WE'RE LOOKING FOR
3+ years of restaurant/coffee shop management experience or equivalent demonstrated leadership in a hospitality/retail environment
Proven ability to build, develop, and lead high-performing teams
Strong operational and financial acumen; comfort with P&L management and metrics
Excellent communicator - clear, direct, and authentic in conversations with staff and leadership
Problem-solver who stays calm under pressure and finds practical solutions
Deep commitment to quality - whether that's coffee, service, or the employee experience
Alignment with Armor's values: independence, community focus, quality-first, genuine hospitality
Ability to work hands-on in the café (shift coverage, training, service during peaks) while managing from a leadership perspective
NICE TO HAVE
Coffee industry or specialty beverage experience
Experience with point-of-sale systems, inventory management, or scheduling platforms
Familiarity with Texas food service regulations and labor laws
WHAT YOU'LL GET
Competitive salary commensurate with experience
Health benefits and paid time off
Opportunities to grow within Armor Brand
A leadership role with real autonomy and decision-making authority
A team and community that values your input and contributions
The chance to be part of something independent and meaningful
Armor Brand is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Worksite address
allen, TX, 75013, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.