About this opportunity
Kent Kwik lists this General Manager opportunity in ardmore, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Ardmore, Tennessee | Full-Time, On-Site | $80,000-$110,000 + Annual Bonus
Kent Kwik is preparing to open a brand-new, high-volume travel center in Ardmore, Tennessee, and we are looking for an experienced General Manager to lead it from the ground up.
This is a highly visible leadership opportunity for someone who knows how to take complete ownership of a complex operation. You will build and develop the team, establish operating standards, deliver an exceptional guest experience, and oversee the full performance of a 24-hour location that includes food service, convenience retail, grab-and-go offerings, auto and high-flow truck fueling, truck parking, showers, and a professional driver lounge.
The right person is a hands‑on, high-energy operator who can lead through the demands of a new‑store launch and create a strong, accountable team culture. Experience in food service is especially important, and candidates with combined travel‑center, truck‑stop, convenience‑store, restaurant, or high-volume retail experience are strongly encouraged to apply.
What You'll Do
Take full ownership of the travel center's launch, daily operations, team performance, and guest experience.
Recruit, train, coach, inspire, and retain a strong team while setting clear expectations and holding employees accountable.
Lead all areas of the operation, including food service, convenience retail, grab‑and‑go, fueling, and professional driver amenities.
Monitor sales, labor, expenses, cash, inventory, shrink, and profitability while meeting or exceeding performance goals.
Maintain high standards for cleanliness, merchandising, food quality, safety, security, and operational readiness.
Engage guests in a positive, approachable manner and confidently de‑escalate concerns when needed.
Ensure accurate cash handling, POS transactions, reporting, documentation, inventory control, and store records.
Support hands‑on store needs, including stocking, merchandise recovery, deliveries, and movement of product from the stockroom to the sales floor.
Operate and oversee all equipment necessary to run the location safely and effectively.
Partner with regional leadership and field coaches throughout onboarding, launch, and ongoing performance management.
What We're Looking For
Previous management experience is required; general management or multi‑unit/district management experience is strongly preferred.
Experience in travel centers, truck stops, convenience stores, restaurants, food service, or another high‑volume operation.
Strong food‑service leadership experience; combined food and convenience‑retail experience is ideal.
Proven ability to build teams, create accountability, manage competing priorities, and lead in a fast‑paced environment.
Working knowledge of cash controls, inventory management, shrink, labor, expenses, sales, and store profitability.
Goal‑oriented, outgoing, highly organized, and attentive to detail.
Strong communication, guest‑service, conflict‑resolution, and decision‑making skills.
High school diploma or equivalent required.
Must be at least 18 years old and able to pass required pre‑employment screening, including a drug test and background check.
Must be willing and able to comply with Kent Kwik's professional appearance, grooming, and uniform standards.
Schedule & Physical Requirements
Full‑time salaried position, generally 50 hours per week; additional hours may be required, particularly during the opening and ramp‑up period.
Open availability is required, including days, evenings, weekends, and holidays within a 24‑hour operation.
Ability to stand and walk for up to 10 hours per day.
Ability to regularly lift up to 50 pounds and occasionally lift up to 55 pounds from floor level to above shoulder height.
Ability to climb ladders and step stools and frequently stand, walk, stoop, kneel, climb, push, pull, and perform repetitive lifting.
Why Join Kent Kwik?
Competitive salary of $80,000-$110,000, based on experience.
Annual performance bonus opportunity.
Comprehensive company benefits package.
Relocation assistance may be available and is negotiable for the right candidate.
Field‑coach‑led training with support from experienced regional leadership.
Significant growth potential within The Kent Companies.
The opportunity to build, launch, and lead a major new location with meaningful autonomy and visibility.
If you are an experienced operator who takes pride in developing people, delivering excellent guest service, and running a strong business, we would love to hear from you.
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Worksite address
ardmore, TN, 38449, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.