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Job description
Company Description
Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team's product knowledge
Job Description
Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants!
Meaning "greenhouse" in Italian, Serra encompasses a warm and welcoming ambiance reminiscent of the Italian countryside, placing an emphasis on bright colors and seasonal décor.
The General Manager of Serra directs the front of house operations, working with the front of house and back of house teams. Reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers.
Organizes and directs a store's restaurant operations to maximize profitability while upholding the company's mission, values, policies, quality and guest experience standards
Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned
Qualifications
Bachelor's Degree
6+ years of front of house management experience in a high-volume, fast-paced restaurant
Exceptional communication, leadership, motivational and team-building skills
Demonstrated problem-solving, organizational, analytical and business management skills
Advanced proficiency in Microsoft Office
Experience with Italian cuisine and wine highly preferred
Job Requirements
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Availability to travel up to 10% of the time
the annual compensation for this role would be $100,000 - $110,000
Additional Information
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.