About this opportunity
Firehouse Subs lists this General Manager opportunity in augusta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
General Manager – Freddy’s Frozen Custard & Steakburgers
Lead the Team. Own the Results. Deliver the Freddy’s Experience.
Freddy’s Frozen Custard & Steakburgers is seeking an experienced, people-focused General Manager to lead one of our restaurants. We're looking for a hands-on leader who takes ownership of their restaurant, develops great people, delivers an exceptional guest experience, and drives strong operational and financial results.
As General Manager, you are responsible for the overall performance of your restaurant —including your people, operations, food safety, guest experience, sales, labor, food cost, inventory, and profitability.
Benefits
Competitive pay
Employee discounts
Flexible scheduling
What You'll Do
As General Manager, you'll lead all aspects of your restaurant's daily operations. You will:
Lead, coach, develop, and hold accountable the restaurant management team and team members
Recruit, hire, onboard, train, and retain a strong restaurant team
Build a positive, respectful, and accountable restaurant culture
Ensure every guest receives fast, friendly, accurate service and genuine hospitality
Maintain Freddy’s standards for food quality, preparation, portioning, presentation, cleanliness, and hospitality
Take ownership of restaurant cleanliness, organization, maintenance, and overall condition
Ensure proper food handling, sanitation, temperature control, and food safety procedures are followed at all times
Ensure required food safety and temperature logs are completed accurately, honestly, and on time
Immediately address and elevate food safety concerns and ensure unsafe food is never served
Develop and manage employee schedules based on sales forecasts and business needs
Manage labor effectively while maintaining appropriate staffing and service levels
Manage food cost, waste, inventory, ordering, and product controls
Conduct inventory counts and ensure accurate product management
Analyze restaurant sales, labor, food cost, guest counts, guest feedback, and other performance metrics
Develop and execute action plans to improve restaurant performance
Drive sales growth and identify opportunities to increase guest traffic
Ensure proper cash handling, deposits, register controls, and other financial procedures
Maintain appropriate staffing levels and build a strong leadership pipeline
Train and develop Shift Supervisors and future restaurant leaders
Ensure company policies, procedures, and Freddy’s brand standards are consistently followed
Address employee performance concerns promptly and consistently
Handle guest concerns professionally and ensure appropriate resolution
Maintain required restaurant records, documentation, and operational reportingIdentify equipment and maintenance issues and ensure they are reported and addressed promptly
Partner with above-store leadership on restaurant performance and improvement opportunities
Lead by example and work restaurant positions alongside the team when needed
What We're Looking For
Previous restaurant management experience required
General Manager experience preferredQSR or fast-casual restaurant experience preferredStrong leadership, coaching, and team-development skills
Demonstrated ability to hold teams accountable while maintaining a positive culture
Strong understanding of labor, food cost, inventory, scheduling, and restaurant profitability
Strong commitment to food safety and operational standards
Ability to recruit, train, develop, and retain employees
Strong communication, organizational, and problem-solving skills
Ability to analyze restaurant performance and turn opportunities into actionable plans
Dependable, organized, and comfortable taking ownership of restaurant results
Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require
Ability to perform the physical duties required in a fast-paced restaurant environment
Grow With Us
Being a General Manager is more than running shifts—it's about building a successful restaurant and developing the people who make it successful .
High-performing General Managers can continue developing toward multi-unit and additional leadership opportunities as our organization grows.
We're looking for leaders who take ownership, develop people, protect the brand, and consistently work to make their restaurant better.
Join the Freddy’s Team
If you're ready to lead a restaurant, develop a great team, deliver exceptional hospitality, and take ownership of results, we'd love to meet you.
Job Type: Full-time
About Freddy’s Frozen Custard & Steakburgers
Freddy’s Frozen Custard & Steakburgers is a fast-casual restaurant concept known for cooked-to-order steakburgers, crispy shoestring fries, freshly churned frozen custard, and genuine hospitality.
At Freddy’s, we believe great food and great service start with great people. Our team members work together to provide a clean, welcoming restaurant and an exceptional experie
Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002d by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.
#J-18808-Ljbffr
Worksite address
augusta, GA, 30910, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.