About this opportunity
Ninja Nation ATX lists this General Manager opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Ninja Nation ATX helps people of all ages build strength, confidence, and community through movement. Every week, hundreds of participants—from energetic 3-year-olds to goal-driven adults—come here to challenge themselves, discover new abilities, and have fun doing it.
The Opportunity
This is more than running a facility—it’s building a trusted brand in the community. We’re expanding with new youth classes, adult training sessions, party offerings, and community events, and we need a General Manager who can lead from the front.
This is a hands-on role that blends leadership, operational oversight, community engagement, and light marketing duties to drive growth. The GM be expected to consistently hit and grow participation, revenue, and operational goals .
Your Responsibilities:
Lead & Develop the Team
Recruit, train, and manage 15–25 staff (coaches, front desk, event hosts).
Set clear expectations and hold staff accountable for performance, professionalism, and customer experience.
Delegate effectively, ensuring the right people are handling the right tasks—and that deadlines are met.
Manage daily scheduling, inventory, safety compliance, and facility upkeep.
Ensure programs run on time, equipment is ready, and the facility is guest-ready every day.
Identify operational gaps and implement solutions quickly.
Drive Growth & Build the Brand
Increase participation in classes, camps, parties & events, and open sessions.
Collaborate on community outreach and partnerships.
Execute light social media posting and basic email marketing to promote programs and events.
Represent the brand positively in all community interactions.
Own the Customer Experience
Respond to parent/participant communication and feedback within 24 hours.
Oversee check-in and guest interactions to ensure a consistent, welcoming atmosphere.
Step in to facilitate operation and events as needed (average 2–4 per week).
Lead quarterly safety drills and maintain CPR/First Aid/EpiPen certifications for self and staff.
What You Bring
2+ years of leadership in management, sales, or operations.
Experience in youth programming, sports, fitness, or recreation.
Strong time management and delegation skills—you know how to prioritize and keep the team (and yourself) on track.
Thrive in a high energy environment that can at times get noisy
Proven ability to recruit, motivate, and retain a high-performing team.
Comfort with basic social media and email marketing tools.
Evening and Weekend availability (our busiest times).
A results-driven mindset with a passion for building a brand and growing a business.
Physical Requirements
Able to demonstrate or learn basic movement skills.
On your feet 6+ hours per shift (occasional/intermittent)
About the Facility
We’re a high-energy indoor movement and activity space offering classes, camps, competitions, parties, and open sessions for all ages and skill levels. Our environment is dynamic, community-driven, and built for growth.
Ready to Build Something Great?
If you can lead a team, grow a business, and make an impact in your community - and you thrive when you’re on the move - apply now!
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
Industries
Sports and Recreation Instruction
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Worksite address
austin, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.