About this opportunity
Exhibition Hub lists this General Manager opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Exhibition Hub Holdings, LLC is a global producer of large-scale, immersive “edutainment” exhibitions, welcoming millions of visitors worldwide. Our experiences span art, science, history, and interactive entertainment.
Role Overview
The General Manager (GM) is responsible for the overall success of an Exhibition Hub venue, leading day-to-day operations, staff management, guest experience, and financial performance. This role serves as the primary on-site leader and brand representative, ensuring a safe, engaging, and high-quality experience for every guest.
The GM oversees the Assistant General Manager, Supervisors, and Guest Service Associates and works closely with corporate teams and local partners.
Key Responsibilities
Lead and manage all on-site operations and staff
Hire, train, schedule, and develop management and guest services teams
Ensure exceptional guest experiences across all touchpoints
Oversee health, safety, and security compliance
Manage labor, payroll, expenses, and site-level budgets
Act as the final escalation point for guest and operational issues
Coordinate with technical, IT, and production teams
Support exhibition load-ins, load-outs, and special events
Represent Exhibition Hub professionally with partners and stakeholders
Qualifications
Minimum 5 years of management experience in hospitality, entertainment, tourism, retail, or attractions
Proven leadership in high-volume, guest-facing environments
Strong operational, financial, and people-management skills
Ability to work evenings, weekends, and holidays
Proficiency in English; bilingual or multilingual candidates encouraged
Ability to lift up to 40 lbs and move throughout the venue
Health, dental, and vision insurance
Paid time off and paid training
Exhibition Hub is an equal opportunity employer.
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Worksite address
baltimore, MD, 21276, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.